Terms & Conditions

Limited Warranty
Crystal Chem Inc. makes no warranty of any kind, either expressed or implied, except that the materials from which its products are made are of standard quality. Buyer assumes all risk and liability resulting from the use of this product. There is no warranty of merchantability of the product, or of the fitness of the product for any purpose. Crystal Chem Inc’s sole obligation is to replace any defective material up to the extent of the purchase price, but expressly disclaims liability for damages, including special or consequential damage, or expense arising directly or indirectly from the use of this product. This warranty applies only to products in original container and does not apply to a product which has been tampered with or altered in any way or which has been misused or damaged by accident or negligence. All claims must be received in writing (registered) within 14 days from date of delivery and failure to do so shall constitute a waiver by buyers for any and all such claims. Due to the perishable nature of many of our products, we limit our refund period to 14 days, and we reserve the right to charge up to 25% restocking fees. All claims must be received in writing (registered) within 14 days from date of delivery, and failure to do so shall constitute a waiver by the buyer for any and all such claims.  Since we cannot guarantee the storage and treatment of kits and materials once they leave our facility, we cannot resell most of the kits that are returned. As a result, we reserve the right not to accept returns of materials due to issues that arise from the purchaser’s oversight such as excessive purchases or incorrect ordering.


Website use
Access to and use of this website (Crystal Chem Inc.’s Website) is provided subject to these terms and conditions. Please read these terms carefully as use of our website constitutes acceptance of these terms and conditions. Please also view our privacy policy.

Material published by Crystal Chem Inc (Crystal Chem) on its Web site may not be copied other than for non-commercial individual reference or recopied, reproduced or otherwise redistributed. Crystal Chem will make a reasonable effort to publish accurate and current information on its web site , but makes no warranties or representations, express or implied, as to the accuracy or completeness of the information about the products contained or referenced on its website. All users of the Crystal Chem website agree that access and use of this site and on any site that may be linked to/from this site and the content thereof is at their own risk. Crystal Chem, shall have no liability for direct, indirect, consequential or incidental damages arising from the use of its website.

Intended Use
Crystal Chem Inc. products are intended for research and laboratory use only, and are not intended for any other purpose, including but not limited to drug use, human use, diagnostic use, food use, and cosmetic use.

Prices
All prices are quoted in US dollars, FOB Elk Grove Village and are subject to change without notice. Shipping charges are prepaid and billed to the customer.

Payment Terms
Net 30 days on approval of credit. We reserve the right to request advance payment in certain cases. The buyer is responsible for associated bank charges on all overseas transactions. A 1.5% monthly late charge on account balances over 30 days past due will be added to invoices from date of shipment.

Returns
Due to the perishable nature of many of our products, we limit our refund period to 14 days, and we reserve the right to charge up to 25% restocking fees. All claims must be received in writing (registered) within 14 days from date of delivery, and failure to do so shall constitute a waiver by the buyer for any and all such claims.  Since we cannot guarantee the storage and treatment of kits and materials once they leave our facility, we cannot resell most of the kits that are returned. As a result, we reserve the right not to accept returns of materials due to issues that arise from the purchaser’s oversight such as excessive purchases or incorrect ordering.

Title of Products & Shipment
The title of goods and products sold hereunder shall pass to the buyer upon delivery of products to the carrier.

Product Changes
We reserve the right to delete products or change product specifications at any time without prior notice.

Products not listed
Please inquire for related products not listed.